Legal Notices (Act on Specified Commercial Transactions)
| Seller Name | BuzzHero Inc. |
| Website Manager |
Daiki Yoshimoto |
| Address | Ikejiri Ohashi Greenland Building 2F, 2-4-21 Ohashi, Meguro-ku, Tokyo |
| Phone Number | 03-4361-5382 |
| Phone Reception Hours | Weekdays 10:00 - 18:00 |
| Email Address | info@fru-tas.com |
| Homepage | http://fru-tas.com |
| Selling Price | Please refer to each product page. |
| Shipping Fee | 800 yen nationwide flat rate Free shipping for flavor purchases (excluding equipment) over 5,000 yen *Separate shipping conditions apply to stores. |
| Other Necessary Fees |
Bank transfer fees (for bank transfers), refund processing fees |
| Delivery Time | Products will be shipped within 1-2 business days after payment confirmation. If there is a delay due to insufficient stock or transportation issues, we will notify you via email. |
| Payment Methods | Credit Card, Amazon Pay, Apple Pay, PayPal, Bank Transfer, Cash on Delivery |
| Returns/Exchanges Cancellations, etc. |
As a general rule, we do not accept returns or exchanges due to customer convenience. However, in the case of defective products (limited to unused items), please contact us by email within one week of product arrival. We cannot accept returns or exchanges for products that have been opened or used, products with missing or damaged parts from a set, or products showing signs of use. |
| Return Shipping Fee | We will bear the shipping costs for returns and exchanges due to defective products or our company's oversight. |
| Refund Processing Fee | Varies depending on the payment method. |